Investigating elevated latency and error rate
Minor incident
Regions
Global
Switzerland
GDPR safe countries
Core Services
Login Service
Management API
OpenID Connect / OAuth API
Support Services
Identity Brokering
Authentication API
2023-07-17 16:51
· 3 hours, 16 minutes
Updates
Times are shown in Africa/Abidjan timezone
Resolved
July 17, 2023 · 20:07
The situation is stable and we will deploy additional fixes soon to address the learnings from this incident.
We are sorry again for the disturbance this might have caused you.
Monitoring
July 17, 2023 · 17:49
We identified a potential problem with our storage layer and are working on a thorough analysis.
Error levels and latencies returned to normal levels.
Investigating
July 17, 2023 · 16:51
Our team currently investigates reports of a potential service interruption and elevated error levels. We apologize for any inconvenience and will post another update as soon as we learn more.
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